Yelp reviews for hospitality

Yelp review defense for hotels, B&Bs and rental companies

A few unfair Yelp reviews can sit at the top of your page for years. RatingRescue checks your Yelp page for reviews that break Yelp's content guidelines and handles the reporting and follow-up for you.

Submit a service request · custom quote by email · no obligation to proceed

Who we help

Boutique hotels & B&Bs

Small properties where a handful of unfair Yelp reviews can move your local ranking.

Vacation rental companies

Management companies whose brand profile collects reviews from guests across every listing.

Hospitality venues

Event spaces, inns and guest houses that rely on local search to fill dates.

What we look for

Non-firsthand reviews

Reviews from people who never booked or stayed with you.

Conflicts of interest

Reviews from competitors, former employees or people tied to a dispute.

Threats & demands

Reviews used as leverage for refunds or freebies.

Inappropriate content

Harassment, hate speech, or private details about your staff.

How it works

We review every flagged review against Yelp's content guidelines, submit reports with clear evidence, and follow up with Yelp support when needed. Yelp makes the final call, and we never ask for or buy reviews.

How RatingRescue helps

  1. 1

    Submit your Yelp profile and the reviews you want looked at. It's free.

  2. 2

    We check each review against Yelp's own content rules and email you a custom quote.

  3. 3

    We prepare and manage the flagging and appeals, with updates in your portal.

Common questions

Can you remove any Yelp review?

No. Only reviews that break Yelp's own content rules can be removed. We tell you honestly which reviews qualify, and Yelp makes the final decision.

Is submitting a request free?

Yes. Every request is free to submit, and we email a custom quote for your approval before any work begins.

Are you affiliated with Yelp?

No. RatingRescue is an independent reputation consultancy. Outcomes are not guaranteed.

Unfair Yelp reviews dragging down your rating?

Send us your profile and we'll tell you which reviews are worth challenging.

RatingRescue is an independent consultancy. We are not affiliated with or endorsed by Airbnb, Inc. Outcomes depend on the facts of each case and Airbnb's decision.