How RatingRescue works, in four simple steps
From a free request to a resolved case, here's what to expect when you work with us. Nothing is sent on your behalf without review, and you approve your custom quote first.
Submit a service request · custom quote by email · no obligation to proceed
The process
1. Submit your listing
Free, takes under a minute.
2. We assess it
A specialist reviews your request and emails a custom quote for your approval.
3. We handle the dispute
We build the evidence and submit it within Airbnb's content and retaliation policies.
4. You pay only if it works
Review removals are charged only once the review is taken down.
How RatingRescue helps
- 1
Submit your listing — Free, takes under a minute.
- 2
We assess it — A specialist reviews your request and emails a custom quote for your approval.
- 3
We handle the dispute — We build the evidence and submit it within Airbnb's content and retaliation policies.
- 4
You pay only if it works — Review removals are charged only once the review is taken down.
Common questions
How long does review removal take?
It can take anywhere from a couple of hours to a couple of weeks depending on the case.
Do you need to check my account first?
Yes. We check your account for flags first, and all existing flags must be removed before review removal begins.
Start with a free request
Tell us about your listing and we'll take it from there.
RatingRescue is an independent consultancy. We are not affiliated with or endorsed by Airbnb, Inc. Outcomes depend on the facts of each case and Airbnb's decision.