Online reputation management

Remove unfair Trustpilot reviews from your business

One fake or policy-breaking review on Trustpilot can cost a business real customers. RatingRescue reviews your case, builds the evidence, and disputes it through Trustpilot's official channels.

Free to request · custom quote confirmed by email · charged only if removed

Trustpilot reviews we can challenge

No genuine experience

Reviews from people who never bought from or used your company.

Fake or coordinated reviews

Competitor attacks or batches of reviews from linked accounts.

Personal information

Reviews naming staff or sharing private details.

Harmful or illegal content

Defamatory claims, threats, or discriminatory language.

What to do right now

Don't argue publicly. Keep any reply short, calm and factual, save screenshots of the review, and note any records showing whether the reviewer was ever a customer.

How RatingRescue helps

  1. 1

    Send us the review link and a short note on what happened. It's free.

  2. 2

    We assess it against the platform's policies and email you a quote.

  3. 3

    Once you approve, we handle the dispute and keep you updated. You only pay if it comes down.

Common questions

Can a Trustpilot review be removed?

Only when it breaks Trustpilot's own policies. We review it first and tell you honestly if it can't be challenged.

How much does it cost?

Business reputation cases are custom quoted after a free review. You approve the quote by email first, and review removals are charged only if removed.

Do you guarantee removal?

No. Trustpilot makes the final decision, so no one can honestly guarantee an outcome.

Do you post fake positive reviews?

Never. We only use the platform's official reporting and dispute channels.

Protect the reputation you've built

Tell us about the review and we'll come back with an honest assessment and quote.

RatingRescue is an independent consultancy. We are not affiliated with or endorsed by Airbnb, Inc. Outcomes depend on the facts of each case and Airbnb's decision.